Boost your new patients, increase satisfaction, and grow your practice.

What Members Receive in Front Desk Secrets:

  • How to Build a Dream Team Who Serves Your Vision

  • Systems to Schedule More Same-Day Starts

  • Scripts that Influence and Built Trust with Prospects

  • Methods of Accountability, Transparency, & Tracking

  • Insights for Best Practices for Even More Growth


Welcome to Front Desk Secrets

“First impressions last a lifetime” is a famous phrase that’s especially true when it comes to business. Your front desk person is most often the FIRST IMPRESSION the public gets about your brand.

And that front desk person is representing your good name in the community! Don’t you think paying special attention to optimizing this role would be a high-leverage move?

That's where Front Desk Secrets comes in - this course is designed to provide your front desk team with the tools they need to succeed in their role, helping to increase patient satisfaction, boost referrals, and ultimately grow your practice.

Front Desk Secrets is an interactive course that will transform your orthodontic practice's front desk team into a dream team for patient communication and scheduling.

Front Desk Secrets is the culmination of years of experience and expertise in the orthodontic industry, distilled into a comprehensive training program that is accessible and easy to implement.

Based on the Amazon best-seller of the same name, this course provides your team with practical and actionable strategies that can be applied immediately.

Our course covers a range of essential topics, including scheduling appointments, communicating with patients effectively, managing patient accounts, handling insurance claims, and more.

Each module is delivered in an interactive and engaging format, featuring video lessons, quizzes, and real-life scenarios to help your team put theory into practice.

Whether you're looking to upskill your existing team or train new hires, Front Desk Secrets is the perfect solution.

With our course, you can feel confident that your front desk team will be equipped with the knowledge and skills they need to provide outstanding patient care and contribute to the overall success of your practice.


It's estimated that missing ONE new patient phone call per day, for one year, is over $1 million dollars in lost production.

Plug the leaks NOW in your practice!

As an orthodontist, you know that a patient's experience with your practice starts long before they ever step foot in your office.

It begins with the first phone call, email, or website inquiry, and the impression that your front desk team makes during that initial interaction can make or break a potential patient's decision to choose your practice.

That's why it's crucial to ensure that your front desk team is not only skilled, but also equipped with the latest knowledge and techniques to handle patient inquiries and scheduling with ease and efficiency.

Without the right training, your team may not even realize the impact that their actions (or lack thereof) are having on your practice. They may be missing out on potential new patients due to delayed or inadequate follow-up, mishandling of phone calls or emails, or incomplete information provided to patients regarding treatment costs and payment options.

Investing in Front Desk Secrets for your team can help bridge this knowledge gap and equip them with the tools they need to provide excellent patient care and communication.

By doing so, you can ensure that your practice is not missing out on potential new patients every day.

Listen to the Success Stories from Our Docs Who Have Implemented Front Desk Secrets

So why wait? Sign up for Front Desk Secrets today and start transforming your front desk team into scheduling and patient communication experts!

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